Limited Lifetime Warranty for New Log Home
River to River Log Homes LLC warrants, to the original purchaser, all logs and log materials supplied by River to River Log Homes LLC. This warranty is not transferrable.
River to River Log Homes LLC will supply materials to repair or replace any defective item(s) including logs, log siding, beams, rafters, and tongue & groove at its discretion. Log home must be maintained in accordance with proper maintenance practices byinstructed to purchaser. by River to River Log Homes LLC and in accordance with stain/sealer manufacturer. Improper maintenance may void warranty, Shrinkage, checking, warping, and twisting are considered natural characteristics of some wood species and thus are not covered by warranty.
This warranty does not include labor, shipping, or installation costs related to repair or replacement of damages. Improper handling, installation, or maintenance by purchaser may void warranty.
Purchaser must complete staining/sealing new log home within 6 months of delivery of Log Package and in accordance and by recommendation of stain/sealer manufacturer. Stain/Sealer applied to new log home may only be product supplied by River to River Log Homes LLC. Log home must be washed annually with Perma-Chink Log Wash or comparable product and in accordance with manufacturer’s recommendations. Evidence of such washing is required before a warranty claim can be honored. Log home must be restained/resealed at least every three to five years with same or comparable product originally supplied by River to River Log Homes LLC and in accordance with manufacturer’s recommendations. Evidence of such restaining/resealing is required before a warranty claim can be honored.
All other materials included in Log Home Package including but not limited to windows, doors, stain, sealer, roofing, etc. are warranted by their respective manufacturers.
Written notification explaining the exact nature and extent for the claim must be submitted to River to River Log Homes LLC at 2163 S Centurion Pl, Boise, ID 83709 or current address of River to River Log Homes LLC.